[opensource] Wireless Printing

Jude DuPart dupart.3 at osu.edu
Wed Mar 17 11:26:18 EDT 2010


You could try sending an email though, which would probably result in the
best case scenario. OIT might be able to help configuring it a bit further,
but for the specific ip ranges, only Uniprint would know.

On Wed, Mar 17, 2010 at 11:18 AM, Jude DuPart <dupart.3 at osu.edu> wrote:

> Speaking on OIT's behalf, we do not support the wireless printers. And
> while in most cases we are very adept at attempting to configure them. No
> one here has a clue on how to and after conferring with a few people in
> office, I'm actually installing linux now to see if I can't get it working.
> In most cases UniPrint has less dedicated staff than we do, and in all
> cases, aren't as experienced. Uniprint says they don't support windows 7,
> but I've got it working fine on my machine.
>
>  In response to the idea of getting pushy with OIT, as one of the phone
> representatives, I can assure you that doing that will only make it worse.
> As far as supported systems go, Linux is unfortunately at the bottom and in
> most cases it is there for a reason. As a Linux adopter you should already
> know that you are going into the world as a minority, and you are going to
> have to fend for yourself in most cases.
>
>
> On Wed, Mar 17, 2010 at 10:44 AM, Brian Swaney <
> swaneybr at opensource.osu.edu> wrote:
>
>> Like I said in my first e-mail:
>>
>>  I JUST asked Uniprint last night for the printer settings. There is an
>>> article on getting Pharos printing to work at a different school here:
>>> http://www.byui.edu/wireless/linuxprint.htm
>>>
>> the printers are managed by Uniprint. I think all we need is a list of
>> settings for printers around campus, not a custom installer for each
>> distribution or shell script to figure everything out for us.
>>
>> It took them a while to include Mac support on their website. In this
>> case, they (still) don't support Windows 7 either. However, they never
>> mentioned the only problem (at least that I had) is you have to
>> right-click and "Run as administrator" to get it to work properly. The
>> installer doesn't handle bad permissions very well. Once I had write
>> access denied to Program Files and Windows but it continued to set the
>> registry keys so whenever I re-ran it the installer thought Pharos was
>> already installed. I had to open regedit to clean up the mess before I
>> was able to try again.
>>
>>
>> Brian Swaney
>> Open Source Club at
>> Ohio State University
>> Website Administrator
>>
>>
>>
>> Timothy Normand Miller wrote:
>>
>>> Who is in charge of the printers there?  OIT?  Has anyone called them and
>>> asked for help?
>>>
>>> Since they don't have on-line Linux instructions, this would imply that
>>> they are not fully prepared for this scenario.  However, there are people on
>>> the IT staff who can help, and you're going to have to get your help from
>>> them.  Since they're not prepared, they have to actually take time from
>>> other work to find a solution to the problem, which is going to be very
>>> inconvenient for them.  Thus, you must employ your best social skills.  :)
>>>  Seriously, I know you feel that they've left out Linux users, but the fact
>>> is, we're a vocal minority.  When asking for help, you're begging, not
>>> demanding.  And they're being most gracious just to talk to you.  Many many
>>> times, I've seen an entitled attitude get people bumped to the end of the
>>> queue.  On the other hand, those who recognize that IT admins are busy
>>> people and that the request is an imposition actually get pushed to the head
>>> of the queue.  Get pushy, and this will take weeks.  Treat the IT staff like
>>> royalty, and this probl!
>>>
>> em will take 48 hours to resolve, tops.
>>
>>
>>>
>>> On Mar 17, 2010, at 9:41 AM, Brian Swaney wrote:
>>>
>>>
>>>  They have a binary installer for the Macs as well. It probably won't be
>>>> of much help. If they don't respond soon, I'm probably just going to see
>>>> what I can find by sending a test page in Wireshark from Windows.
>>>> http://uniprint.osu.edu/printman/osuprintmap/#formmaster
>>>>
>>>> Brian Swaney
>>>> Open Source Club at
>>>> Ohio State University
>>>> Website Administrator
>>>>
>>>>
>>>>
>>>> Timothy Normand Miller wrote:
>>>>
>>>>  What are the Mac instructions?  Macs use CUPS.  Worst case, you can get
>>>>> someone who uses a Mac (like me) to set this up so we can poke under the
>>>>> hood and find out what they did.  Brian mentioned something about drivers,
>>>>> but if we can do without a custom driver, then we can just imitate the
>>>>> settings.  BTW, I don't know anything about CUPS -- last thing I read about
>>>>> CUPS internals was from several years ago when ESR was complaining about
>>>>> major usability problems.  :)
>>>>>
>>>>> On Mar 17, 2010, at 7:03 AM, Michael S. Yanovich wrote:
>>>>>
>>>>>
>>>>>
>>>>>  Lately I have found myself in a situation where I would greatly like
>>>>>> to print from my laptop while at the Science and Engineering Library (SEL).
>>>>>> I have come across this website at the University that details how to print
>>>>>> via one's "Windows" machine or "Mac" machine, however, as many in the Open
>>>>>> Source Club, I run Linux on my laptop. I tried following the Windows guides
>>>>>> and installing them under Wine, however, I receive errors that Wine can't
>>>>>> find a "spooler" service. I assume, since I haven't used Windows in a while,
>>>>>> that the Spooler service does essentially the same things as cups does on
>>>>>> Linux.
>>>>>>
>>>>>> I was wondering if anyone had any experience with trying the "Wireless
>>>>>> Printing" on campus? Or if anyone had any insight on how to adapt this
>>>>>> service for Linux users?
>>>>>>
>>>>>> -- Michael S. Yanovich
>>>>>>
>>>>>> _______________________________________________
>>>>>> Opensource mailing list
>>>>>> Opensource at cse.ohio-state.edu
>>>>>> http://mail.cse.ohio-state.edu/mailman/listinfo/opensource
>>>>>>
>>>>>>
>>>>>>  Timothy Normand Miller
>>>>> millerti at cse.ohio-state.edu
>>>>> http://www.cse.ohio-state.edu/~millerti<http://www.cse.ohio-state.edu/%7Emillerti>
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Opensource mailing list
>>>>> Opensource at cse.ohio-state.edu
>>>>> http://mail.cse.ohio-state.edu/mailman/listinfo/opensource
>>>>>
>>>>>
>>>>>
>>> Timothy Normand Miller
>>> millerti at cse.ohio-state.edu
>>> http://www.cse.ohio-state.edu/~millerti<http://www.cse.ohio-state.edu/%7Emillerti>
>>>
>>>
>>>
>>>
>>
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>>
>
>
>
> --
> Thanks,
>
> Jude DuPart
>



-- 
Thanks,

Jude DuPart
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